Think about the last time you interacted with your healthcare system — do you remember how the experience made you feel? Was it positive? Negative? Pretty neutral? Digital technology has enormous...
At the heart of a personalized experience is knowing what matters most to people, and the only way to really know what matters to someone is to ask, to listen to their answer, and to thoughtfully...
When we talk to leaders in the fields of home care, residential care, and long term care, a common concern is that of data privacy and security. Not only do they want to offer reassurance that their...
Over the last two years alone, we have generated more than 90% of the data that presently exists. Our dependence on the Internet, our love affair with social media, our quest for the perfect selfie,...