- All
Easy customization: your brand, your team, your content. Easily tailor the experience to feel like an extension of the in-person one.
Uncomplicated design: for people of all ages and abilities driving higher adoption by patients and staff, and less work for your team.
Automated care pathways: make it easy for your team to efficiently deliver digitized education, PROMs, PREMs, and NPS surveys.
Practice newsfeed
Reach all patients and family members via a centralized newsfeed that drives engagement.
- Broadcast updates to inform patients of closures, new services, or changing protocols
- Deepen relationships between your team and patients with meaningful touchpoints
- Receive patient acknowledgment with likes and comments
Personalized education
Empower patients with procedure-specific resources and improve the consistency and quality of your patient education.
- Choose from a library of pre-built educational resources or add your own custom content
- Nudge patients towards specific resources with SMS and email reminders
- Collect immediate feedback on which resources are hitting the mark with your patients
- Edit content in real time; no need for vendor support or approval
Secure patient-provider chat
Quickly ask and answer pointed questions to determine next steps.
- Triage care needs with range of motion videos and photos of wound sites
- Set expected response times and business hours
- SMS notifications alert users to a new message
- Simple and elegant permissioning gives you control over who has access
Patient journal
Make it easy for patients to keep a log of their progress, notes from a visit, or questions for their next appointment.
- Monitor patients with complex care needs using photos of their wound sites and range of motion videos
- Provide personalized guidance that keeps patients on the happy path to recovery
- Simple and elegant permissioning gives you control over who has access
Automated surveys
Systematically engage with patients before and after clinical encounters with patient satisfaction and orthopaedic outcome surveys.
- Leverage pre-built validated PROMs, PREMs, and NPS surveys, or customize as needed
- Automatically distribute surveys at a schedule pre-defined by your practice
- Streamline survey collection and boost response rates with automated reminders
- Assess results in real-time and identify opportunities for improvement
 - Tablet-width-1663-height-2461-name-Video Conferencing (Nurse to Patient) - Tablet.png)
In-app video conferencing
Host a secure video conference with patients and family when video is the preferred option.
- Schedule video appointments with up to 4 people inside or outside your organization
- Join calls from any device or browser - no download required
- Give participants the choice to receive reminders via SMS and/or email
- Keep patient information secure on a fully HIPAA-compliant platform
Practice newsfeed
Reach all patients and family members via a centralized newsfeed that drives engagement.
- Broadcast updates to inform patients of closures, new services, or changing protocols
- Deepen relationships between your team and patients with meaningful touchpoints
- Receive patient acknowledgment with likes and comments
Personalized education
Empower patients with procedure-specific resources and improve the consistency and quality of your patient education.
- Choose from a library of pre-built educational resources or add your own custom content
- Nudge patients towards specific resources with SMS and email reminders
- Collect immediate feedback on which resources are hitting the mark with your patients
- Edit content in real time; no need for vendor support or approval
Secure patient-provider chat
Quickly ask and answer pointed questions to determine next steps.
- Triage care needs with range of motion videos and photos of wound sites
- Set expected response times and business hours
- SMS notifications alert users to a new message
- Simple and elegant permissioning gives you control over who has access
Patient journal
Make it easy for patients to keep a log of their progress, notes from a visit, or questions for their next appointment.
- Monitor patients with complex care needs using photos of their wound sites and range of motion videos
- Provide personalized guidance that keeps patients on the happy path to recovery
- Simple and elegant permissioning gives you control over who has access
Automated surveys
Systematically engage with patients before and after clinical encounters with patient satisfaction and orthopaedic outcome surveys.
- Leverage pre-built validated PROMs, PREMs, and NPS surveys, or customize as needed
- Automatically distribute surveys at a schedule pre-defined by your practice
- Streamline survey collection and boost response rates with automated reminders
- Assess results in real-time and identify opportunities for improvement
In-app video conferencing
Host a secure video conference with patients and family when video is the preferred option.
- Schedule video appointments with up to 4 people inside or outside your organization
- Join calls from any device or browser - no download required
- Give participants the choice to receive reminders via SMS and/or email
- Keep patient information secure on a fully HIPAA-compliant platform
Patients
Empower patients to become active members in their own recovery.
- Make informed decisions by receiving the right information at just the right time
- Feel more confident in their abilities with wrap-around support from the entire care network including, family and other care partners
- Establish trust and loyalty after they experience care that is tailored to their needs
- Achieve better health outcomes by becoming an active participant in their care
Families
Include family members as an extra support for patients throughout their episode of care.
- Support their loved one in making informed and timely decisions from consult to recovery
- Share their knowledge and experience to inform a more effective care plan
- Increase the potential for more positive health outcomes
- Gain peace of mind and trust with increased visibility into their loved one's care
Providers
Optimize practice performance and build patient trust and loyalty.
- Operationalize digital care for all patients at various stages of their care plan
- Improve patient adherence to recommendations
- Reduce readmissions by identifying early opportunities for intervention with at-risk patients
- Optimize patient consultations with reduced no-shows and more educated patients
- Increase patient satisfaction, trust, and loyalty
Administrators
Automate the tedious tasks that burden busy administrative teams.
- Standardize care delivery and data collection
- Automate routine pre and post-op touchpoints with patients
- Define and refine clinical pathways for patients in real-time
- Reduce non-emergent calls into the practice from patients and families
Patients
Empower patients to become active members in their own recovery.
- Make informed decisions by receiving the right information at just the right time
- Feel more confident in their abilities with wrap-around support from the entire care network including, family and other care partners
- Establish trust and loyalty after they experience care that is tailored to their needs
- Achieve better health outcomes by becoming an active participant in their care
Families
Include family members as an extra support for patients throughout their episode of care.
- Support their loved one in making informed and timely decisions from consult to recovery
- Share their knowledge and experience to inform a more effective care plan
- Increase the potential for more positive health outcomes
- Gain peace of mind and trust with increased visibility into their loved one's care
Providers
Optimize practice performance and build patient trust and loyalty.
- Operationalize digital care for all patients at various stages of their care plan
- Improve patient adherence to recommendations
- Reduce readmissions by identifying early opportunities for intervention with at-risk patients
- Optimize patient consultations with reduced no-shows and more educated patients
- Increase patient satisfaction, trust, and loyalty
Administrators
Automate the tedious tasks that burden busy administrative teams.
- Standardize care delivery and data collection
- Automate routine pre and post-op touchpoints with patients
- Define and refine clinical pathways for patients in real-time
- Reduce non-emergent calls into the practice from patients and families
